In 1940, Jenkins, affectionately called "Mr. George" by his employees, mortgaged an orange grove to build Florida's first supermarket. His "food palace" had piped-in music, air conditioning, cold cases for frozen and refrigerated items, in-store donut and flower shops, and electric-eye automatic doors. During World War II, material shortages prevented him from building additional stores. In 1945, Jenkins purchased the 19-store All American chain of food stores and converted them into Publix Super Markets.[22]
In 1951, Publix moved its headquarters from Winter Haven to Lakeland, Florida, and built its first distribution warehouse there. At the same time, they began to close the All American stores, replacing them with Publix markets. In 1956, Publix achieved $50 million in sales, and $1 million in profit. In 1957, the donut shop in each store was expanded into a full-service bakery.
By 1959, Publix was the dominant supermarket chain in Central Florida, and began expansion to South Florida. In 1963, the company built a distribution center in Miami, and began providing deli services. In 1970, sales surpassed $500 million; they reached $1 billion in 1974, when the chain expanded to include Jacksonville, Florida.
In 1982, the company launched the Presto! ATM network; it soon installed ATMs in every Publix. Sales exceeded $5 billion in 1989.[23] The first Publix outside Florida opened in Savannah, Georgia, in 1991; distribution and manufacturing facilities in Dacula, Georgia (a northeastern suburb of Atlanta) soon followed, as it began to expand into metro Atlanta in 1993. Publix further expanded into South Carolina (1993), Alabama (1996), Tennessee (2002), and North Carolina (2014).
Publix celebrated its 75th anniversary in 2005. During that time, it used the slogan "It's Been Our Pleasure."
Standalone Publix in Pompano Beach, Florida, with typical architecture of early 21st-century stores.
Publix completed the implementation of its new point of sale terminals (PRICE — Publix Retail Improved Checkout Experience) in 2006, replacing the previous generation of IBM 4690 terminals. The newer system combines a Hewlett-Packard RP5000 terminal with a touchscreen system, and an Epson thermal printer. A separate LCD screen for customers lists the last several items scanned, the running total of the bill, customer savings, recipe ideas, and Publix advertising.[24][25] By September 2010, checkouts in all stores were expected to have card readers replaced with units featuring signature capture.
A converted Albertsons location in South Tampa, Florida
On February 5, 2009, Publix opened its 1,000th store in St. Augustine, Florida, allowing the company to become one of only five U.S. grocery retailers to operate that many stores. The St. Augustine store is among Publix's first stores designed to be energy-efficient. The store includes motion sensor lights throughout the store, including on the freezer doors, and an overhead light system that can be controlled by each department.[27]
In 2011, Publix completed a rollout of Oasis, a new timekeeping and labor forecasting system, company-wide. Oasis replaced the outdated People Planner labor management system that Publix used for almost two decades. Oasis provides a more accurate labor forecast for stores to generate schedules that fit their business needs. Selected stores throughout the company piloted Oasis beginning in 2009. With Oasis, associates are able to view their schedules from their home computers and enter requests for time off into a self-service workstation.
On October 22, 2013, Publix said they will be selling the PIX convenience stores, thus exiting the convenience channel. Circle K Stores, Inc. purchased 13 of the 14 locations, while Max Arnold & Sons LLC bought the one in Tennessee. Publix will retain the PIX name.[28]
In April 2016, Ed Crenshaw, grandson of founder George Jenkins, retired from his position as CEO.[29] President Todd Jones, a 36-year Publix veteran whose first job was as a Front Service Clerk (bagger), has taken on Ed's responsibilities as CEO, marking the first time that someone outside the Jenkins family is in charge of the company.[30] Ed Crenshaw will remain with Publix as Chairman of the Board of Directors.[31]
On February 2, 2016, Publix announced plans to expand into Virginia starting in 2017, having signed leases for two new locations in Bristol and Glen Allen, located in the greater Richmond area.[32][33] In July 2016, it was announced that Publix had entered into a purchase agreement with Ahold and Delhaize Group for ten Martin's Food Markets locations in the Richmond market as part of the divestiture of stores to gain clearance from the Federal Trade Commission for the Ahold/Delhaize merger.[34][35]
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